With the information we provide below, Mycheftool (MyChefTool S.L.) wants you to know what the privacy policy applied is regarding your personal data.

Who is responsible for the processing of your personal data?

MYCHEFTOOL, SL («MCT») CIF: BB55325591 Dirección postal: C/Carretera de Sils, 39, Santa Coloma de Farners CP 17430 E-mail: info@mycheftool.com

For what purpose do we process your personal data?

Our main objective in collecting information is to provide the user with a safe, efficient, personalized and seamless experience. MCT collects and uses personal information relating to you, or delegates to third party service providers the task of collecting and using such data on MCT's behalf, as permitted or necessary to:
– change and customize functionality and the features of the MCT Services – taking, processing or delivering Purchase Orders placed through our websites; bill you or notify you of the status of your order
– provide you with other services (as indicated at the time of collecting the information)
– provide you with customer support and troubleshooting service
– compare information to verify your accuracy
– inform you about service failures and updates
– solicit your opinion or participate in electronic surveys
– resolve disputes
– verify your identity
– personalize, evaluate and improve the Services of and its Contents
– improve the functionalities of the Mycheftool application or applications that are offered or contracted to you
– improve the functionalities of the applications that are offered or contracted to you.
– organize and carry out offers or promotional or marketing operations of MCT, its affiliates or companies with which it reaches a commercial agreement
– and in general, carry out all the necessary actions to respond to the different procedures and actions that the user carries out during navigation and interaction on our website, as well as the legal obligations that arise.

How long will we keep your data?

The personal data provided will be kept as long as you do not request its deletion and when the data is no longer necessary for the purposes for which it was collected.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data is your consent and, where applicable, the contractual execution of having signed a contract with MCT, having contracted one of its products or having requested information about the products that the same offer. If you use some of our forms, you must complete the fields marked “required”. If all the personal data required by MCT is not provided, it could imply incomplete attention to the requested request. You must communicate your current personal data to MCT so that the information contained in your files is updated and error-free.

MCT utilizará diferentes canales de comunicación (ya sea telefonicamente, mediante aplicación para comunicación vía mensajes de texto (Gmail, Whatsapp, Telegram, Zendesk, Slack…) o voz y/o mediante carta postal) para contactar con usted para comunicar ofertas, nuevas funcionalidades y/o derivados.

To which recipients will your personal data be communicated?

Your data will not be transferred to any other entity, except under legal obligation.

What are your rights when you provide us with your personal data?

You can exercise your right of access to personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when the data is no longer necessary for the purposes for which it was collected. You may also request the limitation, portability and opposition to the processing of your data, in certain circumstances and for reasons related to your particular situation. Likewise, you have the right to revoke your consent at any time without retroactively affecting the processing of personal data carried out up to that moment.

You may exercise the rights referred to above, under the terms and conditions provided for in current legislation, at the registered office of MYCHEFTOOL, SL (c/ Carretera de Sils, 39 de 17430 Santa Coloma de Farners) or request it by sending an email to info@mycheftool.com.

In the event that you do not obtain a satisfactory response and wish to make a claim or obtain more information regarding any of these rights, you can contact the Spanish Data Protection Agency (www.agpd.es – C/ Jorge Juan, 6 from Madrid).